What our Customers say...
Why SERVPRO Testimonials
In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.
Good job with conscientious workers!
Rashad Kennedy did a great job and was very helpful, friendly, and professional. He was very patient to answer all my questions.
I truly appreciate the service and professionalism.
Let me say you guys certainly live up to your name! “pro” and “service.” Most importantly and what stood out the most was how nice and informative your guys are. Not to mention on time! Exceptional service!
Thank you SERVPRO for having an excellent crew. First Sam is great he calmed me down and promised me that he was sending a great crew which he did. Josh and Carlos arrived both were professional and great. Next a demo team was sent out I have special needs and I need to know the people who are coming to help and Augustine was one of them and he was great. Thank you so much SERVPRO for helping me out and sending excellent service!!!!
I want to say thanks again to Sammy Castro and his crew for being knowledgeable, efficient, and for providing A plus services. They did not disappoint.
Unfortunately, my oven caught on fire while cooking. Over half of my kitchen was burnt or damaged in some way. I called SERVPRO as soon as the fire was completely put out and they sent technicians over immediately to look at the damage. Not only did they keep me informed, but they worked out all technicalities with my adjuster and insurance company which made my life much easier! I am thankful!
I was so concerned my house had a mold issue. I found some around my air conditioning unit and wanted to make sure it wasn’t within multiple rooms of my home! I gave SERVPRO a call and they came right over and performed a mold scope on my entire house and told me the next proper steps to take! Excellent job!
Its not often where you find a company that’s timely, friendly and skilled! SERVPRO is my one stop shop, I love this company and will continue to use them for years to come!
Before touching anything, they discussed everything thoroughly with me and my adjuster. Everyone was nice and polite, I felt comfortable allowing them in my home! To top it off, they did a phenomenal job! I will be using them again!
A fellow colleague of mine told me how excellent his cleaning experience was with SERVPRO so I gave them a try and I can honestly say my business has truly never looked better. My facility is spotless, you can even smell the difference. So much stored dirt and debris was stored up that I had no idea about.
What stood out to me the most was how prompt SERVPRO was. I called them and within 30 minutes they were at my door. Normally, when you’re having an emergency, it takes forever to get help! I 100% recommend this company!