What our Customers say...
In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.
Good job with conscientious workers!
Rashad Kennedy did a great job and was very helpful, friendly, and professional. He was very patient to answer all my questions.
I truly appreciate the service and professionalism.
Great experience with SERVPRO in office cleaning services related to COVID 19. Fast response and attention to details and to Client's needs. The back office team did a great job in informing us and keeping us to speed with all the implications of the service. And the guys that did the cleaning, very professional, on time and respectful. Great service, highly recommended SERVPRO.
I had major water leaks inside my home due to faulty flat roof parts of my home, with heavy rain forecast for that night. Called SERVPRO, talked to dispatcher Christine and she immediately helped get someone out that evening, even though it was after 5pm to cover the entire roof area with tarps to help mitigate damage. The next day, SERVPRO rep Joe Harrington came to a walk-through of inside of house and get me set up for water damage mitigation. Joe has been very helpful every step of the way. He and his crew came on Wednesday afternoon to start with the process, and had most of the demolition done on first day, and set up the dehumidifiers and air movers, covered everything and cleaned up. There was small amount of demolition in a couple other rooms to be done the second day, but he explained everything in detail every step of the way. Someone comes and checks each day to make sure everything still working properly. Today is the third day, and due to their great work most of the rooms have already been able to have the machines moved out. I would definitely recommend this company if you have suffered any water or fire damage (and fire damage probably includes water damage after fire dept does their job) to your home, and Joe in particular, to anyone needing water or fire mitigation done, as they did fantastic job considering the amount of damage in several rooms and will allow me to get repairs done sooner than expected.
We had a major shower fail with mold, water and termite damage and had to have a rebuild in one area of the house. Pricey but they take care of business and get the job done right
Let me say you guys certainly live up to your name! “pro” and “service.” Most importantly and what stood out the most was how nice and informative your guys are. Not to mention on time! Exceptional service!
Thank you SERVPRO for having an excellent crew. First Sam is great he calmed me down and promised me that he was sending a great crew which he did. Josh and Carlos arrived both were professional and great. Next a demo team was sent out I have special needs and I need to know the people who are coming to help and Augustine was one of them and he was great. Thank you so much SERVPRO for helping me out and sending excellent service!!!!
I want to say thanks again to Sammy Castro and his crew for being knowledgeable, efficient, and for providing A plus services. They did not disappoint.
Trusting someone with my home is hard for me. I have never felt comfortable with someone touching my belongings, although, I needed someone to pack up my entire house due to a pipe leak that caused terrible flooding. I googled and decided to give SERVPRO a try. I was pleasantly surprised at how friendly and polite the crew was. They assured me they would take care of everything and make sure everything is clean before packing it away. I have since received all my things back, and they are all in perfect condition! Thank you thank you thank you!
Unfortunately, my oven caught on fire while cooking. Over half of my kitchen was burnt or damaged in some way. I called SERVPRO as soon as the fire was completely put out and they sent technicians over immediately to look at the damage. Not only did they keep me informed, but they worked out all technicalities with my adjuster and insurance company which made my life much easier! I am thankful!
I was so concerned my house had a mold issue. I found some around my air conditioning unit and wanted to make sure it wasn’t within multiple rooms of my home! I gave SERVPRO a call and they came right over and performed a mold scope on my entire house and told me the next proper steps to take! Excellent job!
Its not often where you find a company that’s timely, friendly and skilled! SERVPRO is my one stop shop, I love this company and will continue to use them for years to come!
Before touching anything, they discussed everything thoroughly with me and my adjuster. Everyone was nice and polite, I felt comfortable allowing them in my home! To top it off, they did a phenomenal job! I will be using them again!
A fellow colleague of mine told me how excellent his cleaning experience was with SERVPRO so I gave them a try and I can honestly say my business has truly never looked better. My facility is spotless, you can even smell the difference. So much stored dirt and debris was stored up that I had no idea about.
What stood out to me the most was how prompt SERVPRO was. I called them and within 30 minutes they were at my door. Normally, when you’re having an emergency, it takes forever to get help! I 100% recommend this company!
These guys did such a good job, I don't think I could ever recommend anyone else!
I am thankful to SERVPRO for such an easy experience!
The technicians are very courteous and prompt!
We had a lot of mold in our basement. SERVPRO walked us through everything they were going to do and then they did everything they said they were going to do. It is refreshing to do business with someone like that!
Thank you for such great customer service!
We had a small fire in our home. We weren't sure what to do. We called SERVPRO, and they were great to help us every step of the way!
Honesty and integrity are very important attributes for me. These guys exhibit both. I appreciate that!
Very quick turnaround! I am very pleased!
Your technicians are extremely professional! If I ever have another disaster, I know who to call to help me fix it!
You could not have done a better job! I am very happy!
It was an absolute pleasure working with you!
SERVPRO has the best customer service!
SERVPRO exceeded my expectations in every way! I am very pleased with my experience!
Your technicians were always on time and always polite and the office staff is very friendly. That is an A+ in my book! Thanks SERVPRO
Amazing company, even more amazing people.
You guys are awesome! You guys did such a good job, I almost can't believe there was ever a fire here!
I can't thank you enough for your patience with me. I had a ton of questions, but you listened to and answered every single one. Thank you so much!
I appreciate the attention to detail that your technicians possess. It's a hard quality to find. You guys are great!
I am so happy with my experience! The office staff is extremely friendly and the technicians are very knowledgeable and highly skilled. You couldn't ask for a better team than this!
I've got my home back. Thanks SERVPRO!
I would highly recommend SERVPRO. Very dependable service.
Everyone here is so polite and the work is top notch!
Your wonderful crew just left my house. The delivery guys who picked up the furniture and brought it back are wonderful. They sure work very hard. And your unpacking crew helped me so much and I appreciate everything they did. They were all professional and very nice people again thumbs up to SERVPRO.
Great friendly,professional service. Jean Foty has helped me twice recently. She definitely added a personal touch that helped minimize any headaches. I would unhesitatingly recommend SERVPRO!
Amazing service. I have had to use them 4 times and they could not be more helpful, particularly Jeannie. Totally trustworthy and honest, which is so rare these days!
It doesn't get any more honest than turning down a job as unnecessary! We had SERVPRO Town & Country come to our home to give an estimate on mold remediation in our ceiling, after a leak in our roof. They could easily have quoted us $500 or $1,000 to spend a couple of hours cleaning and applying biocides or whatever. But, no.They said we'd already done everything we needed to do, and we didn't need their services. They even pointed out what we need to do before we have the ceiling repaired.
Hard work and dedication! Years of committing to clients and customers who were in need of emergency services due to fire and water disaster clean up. Passion and loyalty mixed just to help make it "Like it never even happened." Thank you SERVPRO of Town & Country!
Outstanding, prompt, personal and professional service!
I must say that the people at SERVPRO are the kindest, most professional folks that do an EXCELLENT job! I would recommend them without any reservation!
I know these folks. If you need help from professionals that care, call them.
Thanks to all your staff, just awesome guys and girls .
This team can defiantly stand the storm! Our experience with SERVPRO has been great. We have never meet a group of professionals that have cared for our home just as if it was their own.
We were very happy with SERVPRO!! They were helpful and professional!! I hope we do not need them again but if we do I will not hesitate to call them!!
The experience was excellent. The men were professional, polite, helpful and got the job done in as little time as possible. I would highly recommend the service.
The gentlemen that came to my home were the best. They made my disaster turn into a doable situation...they were very professional. I have no complaints.
Very personable. They remained with me until all my questions were answered and even went out of their way when I had to deal with the upstair's neighbor which caused the water damage in the first place. Excellent customer service, professions and excellent follow up. Congratulations, these gentlemen were trained well and gave exceptional service. Thank you in advance.
Excellent work, completed quickly and thoroughly.