SERVPRO of Town & Country Employee Photos

Susan Meacham

Susan Meacham is the Owner/CEO of SERVPRO of Town and Country. Susan cares about each and every customer and making sure they are satisfied with our services. 

Allison Bancroft

Allison Bancroft is the Job File Manager for SERVPRO of Town and Country. Allison is responsible for the coordination of our job files from the initial call intake to ensuring jobs are properly completed and billed accurately.  She works out of our main headquarter office and processes claims both internally and works with insurance carriers processing estimates in the Xactimate pricing system.

Amanda Wilson

Amanda is the Accounting manager for SERVPRO of Town and Country. Her customer service is impeccable with the clients. Bills are easy to read and timely taking the confusion out of working through an insurance company for payments.

Mel Hernandez

Mel Hernandez serves as the Training Manager for SERVPRO of Town & Country. Mel is IICRC certified for both water and fire restoration, certified in biohazard cleaning processes and has been with the SERVPRO family for nearly five years.  His nick name around the office is Mr SERVPRO as he always knows exactly what to do and how to get it done the SERVPRO way.

Khadija Zaheer

Khadija Zaheer serves as our marketing coordinator for SERVPRO of Town and Country. Khadija is an important member of the SERVPRO of Town and Country team as she assists and plans events for the marketing and field sales team. She often juggles multiple events at a time but always executes with a smile on her face.  Voted best dressed int he office she is always one to show up dressed to the 9s and with a smile on her face.

Jean Foty

Jean Foty is our Business Development Executive for SERVPRO of Town & Country. Jean has nearly 20 years experience in the SERVPRO franchise system.  She began her career in the sales and marketing role but always had a fascination with the production side of knowing how to preform remediation services.  Her experience in both sales and production protocol enabled her to later open her own franchise. She was previously the owner of SERVPRO of Town & Country and has since sold it and remains on board as a consultant in the sales and marketing department. 

Michael Vela

Michael Vela serves as our Water Production Manager for SERVPRO of Town and Country. Mike is one of our leading Production Managers for the water mitigation service line.  He oversees the production crews on both residential and commercial losses.  Mike has a huge personality and smile that lights up the room and is one of our key players.

Charity Pursifull

Charity Pursifull serves as our Fire/ Contents Production Manager for SERVPRO of Town & Country.  Charity is one of our first responders to any fire loss.  Charity is responsible for organizing fire restoration crews to mobilize to fires in both residential homes and commercial buildings.  Her knowledge and expertise on fire restoration is a direct result of her long career in the insurance industry.  

Jon Gregoire

Jon Gregoire is our Mold Production Manager for SERVPRO of Town & Country. Jon is one of the newest members to the SERVPRO of Town and Country team and recently came on board as our Mold Production Manager.  Jon oversees our technician crews who respond to and remediate mold damages.  He has a strong background in mold and water mitigation services.  He is also licensed by the State of Texas TDLR department as a licensed mold remediator. 

Melissa Jebril

Melissa Jebril is the Director of Digital and Field Marketing for SERVPRO of Town & Country. Melissa has over 17 years experience in sales and marketing.  Her daily responsibilities include curating new talents for the sales team, on-boarding and training the sales team to better communicate with our partners in the commercial property management industry.  In addition to managing the field sales team she also has a heavy hand in our digital efforts including the daily management of our website, social media platforms and online listings.