Recent Storm Damage Posts

Create a Maintenance Plan for Your Building Exterior

4/8/2021 (Permalink)

five workers, four of them using protective gear while removing floodwaters from a building Storm damage in Hilshire Village, TX

Check The Outside Of Your Building Frequently

It is important to set up a routine maintenance plan for your commercial building. Not only will it keep your property looking great, but proper exterior maintenance protects your building from storm damage as well.
There are many areas on the outside of your building that should be checked frequently.

1. Roofing Inspection
Your roof is the most exposed part of the building, which makes it prone to damages during heavy winds and rainstorms. Inspect the roofing materials routinely and after a storm. Missing or damaged pieces should be replaced as soon as possible.
Inspect the gutters and drains for leaves and debris which can clog the drainage system, causing water to pool. Make sure skylights and HVAC equipment are protected from the elements.

2. Window and Building Caulking
To keep your building maintained before winter arrives in Hilshire Village, TX, check the caulking around the windows and doors to make sure there are no gaps around the frames. If the caulking has dried out, remove it and fill the space with fresh caulk. Be sure to caulk both the inside and outside of each window.
Your building inspection should also include checking the exterior of the building. Seal any cracks or gaps in the brick and cement. Inspect the foundation as well.

3. Landscape Upkeep
Landscape inspections should be a part of your exterior maintenance plan. Check for areas that are prone to flooding and look for pooled water from the irrigation system. Make sure all sprinkler heads are in good condition and replace any damaged units.
Keep trees and bushes trimmed frequently. During a storm, loose branches can break off and damage the building and break windows. Lay down mulch and keep landscaped areas weeded regularly. If your building sustains water damage during a storm, contact a water restoration service right away.
Implement an exterior maintenance plan to reduce the risk of storm damage to your building.

What Is a Category Three Water Damage?

1/14/2021 (Permalink)

Toilet Water that is contaminated with feces or raw sewage, such as an overflow from a toilet

Which Water Damage Situations Fit Into This Category

Category 3 water damage is known as black water. This type of water damage can contain bacteria, fungi and unsanitary agents, such as raw sewage. Examples of this type of damage include seawater, storm surge, overflow from streams and rivers, standing water and ground surface water. This type of water damage usually requires the assistance of professionals, so it is important to recognize which water damage situations fit into this category.

Black Water Examples
Several events can lead to water being classified as category 3. You may need to employ the services of a professional water mitigation company in Houston, TX when you have certain types of damage:

  • Water that is contaminated with feces or raw sewage, such as an overflow from a toilet or sewer backup
  • Standing water that has been standing long enough to become stagnant
  • Floodwater from oceans, streams, rivers, storm surge, or groundwater

What To Do
The steps you should take depend on the cause of your problem. If you have a clogged or overflowing toilet, do not run any of the toilets in your building until the clog has been identified and removed. If you are experiencing a sewage backup, close all of your drain openings with stoppers or plugs to prevent further backup issues and schedule sewage cleanup services.
Close off contaminated areas to prevent contaminants from being spread around your facility on the shoes and clothing of people passing through the area. If you must enter the contaminated area, wear protective gear and remove it before you pass through the rest of your building. Do not move anything from the contaminated area into the rest of your building until you have had a chance to clean and sanitize it.
Dealing with a black water situation is best left a professional restoration service. Properly dealing with the issue can avoid cross-contamination and further damage to your facility.

Save Money by Maintaining Your Commercial Roof

11/10/2020 (Permalink)

Workers installing concrete tiles on the roof while roofing house in construction site Avoid roof damage through regular inspections and maintenance

Avoid Expensive Repairs

Commercial roofs are often vulnerable to many types of unexpected roof damage in Spring Valley, TX. This is because minor damage caused by wind and rain often goes unnoticed until the damage has become severe. A quick response from trained roof rebuild, cleanup, and repair professionals is a great way to avoid expensive repairs. The best way to avoid trouble, however, is to avoid the damage in the first place:

Schedule Semiannual Repairs

Most business and commercial roofing experts recommend that inspections are scheduled twice a year. If you're the business owner or head of the maintenance crew, you can look for wear and tear and evidence of water and wind damage:

  • Cracks or breaks
  • Peeling areas
  • Damaged flashing
  • Clutter and debris
  • Evidence of moisture or ponding
  • Overhanging tree branches

Use appropriate safety precautions while getting onto, walking around on, and getting off of the roof, or contact an experienced professional to complete this inspection.

Clean the Roof Regularly

Dirt, insects, rodents, and debris of all kinds make their way onto rooftops and into skylights, vents, flashing, eaves, and facia, as well as the gutters. It's essential that you keep your roof and all of its elements clean and free of debris. Any one of these rooftop intruders could lead to small damage that grows into much bigger problems.

Add Sealants as Part of Regular Maintenance

Look for waterproofing that is applied to the surface of your roof to protect against roof damage from melting snow, heavy rain, and exposure to sunlight. The type of waterproofing for your roof should be suited to the substrate. Some surfaces may also require protection from birds, rodents, and insects. The frequency of this maintenance step is determined by the type of sealants you choose.
Even though you don't spend a lot of time on your commercial roof, it is a vital component of your property. Avoid roof damage through regular inspections and maintenance.

How To Protect Your Company's Roof From Sustaining Damage

10/19/2020 (Permalink)

Missing shingles on a roof Roof damaged by severe weather in Hilshire Village, TX

Buildings that endure the ravages of nature are likely to experience considerable roof damage. As the individual tasked by your company in Hilshire Village, TX, with handling necessary structural repairs, it is in your best interest to implement proper mitigation measures before the next storm hits.

Roofing Destruction Weather Events

Roofing can suffer considerably as a result of:

  • Tornadoes
  • Hurricanes
  • Tropical storms

These natural disturbances are capable of delivering gusts in excess of 74 miles per hour, making wind damage a likely outcome. Diminish the possibility that one of these intense climate situations affects your location by utilizing one of the following methods. Having done so, you will be less likely to need services provided by a commercial storm restoration team.

Roofing Destruction Prevention Techniques
You have plenty of options when it comes to stopping roof damage. One way is with metal clips. Using these wall connectors, you can tightly secure your roofing infrastructure. Another possibility is installing a roof deck attachment by fastening plywood rafters directly to your building.
A third option is fitting water resistance barriers, protective devices that are inserted both underneath and atop your roof. They are excellent at preventing rainwater from sneaking into unwanted places.
Comprehensive roof coverings may be eyesores, but they are highly effective at discouraging harmful winds from wreaking havoc. As a last resort, move to a structure that features sloping geometry. In comparison to flat roof designs, these shapes offer greater protection against extreme elements by allowing better drainage.
For an additional precaution, you can also supplement these defensive roofing approaches with storm glass and reinforced shutters. Both of these do a good job of securing windows and doors from tree branches and other blowing debris.
Never suffer more roof damage than is unavoidable. Reduce the possibility that your building will need an entire roof replacement after a storm by making use of these suggested safeguards.

4 Ways To Prepare Your Business for Heavy Rains

9/8/2020 (Permalink)

Sandbag pile protection from flood Keep an extra storage of sandbags in case of a flood risk

Four Things You Can Do To Protect Your Business

With hurricane season brewing and heavy rains becoming routine in many parts of the country, it is becoming more necessary than ever to protect your business against floodwater. Now, while it is always a good idea to have a water remediation company in Hilshire Village, TX, on standby, there are at least four things you can do to protect your business.

Temporary barriers
Weigh down exterior furniture
Raise sensitive equipment
Board vulnerable entry points

Temporary Barriers
If you operate in a flood zone, then you may want to have extra sandbags in storage in case of flood risk. While you may not know where to keep sandbags, the minor inconvenience is likely better than having to deal with a flooded building. When a storm is expected, place the sandbags around vulnerable spaces, like doorways and windows, creating a makeshift barrier.

Weigh Down Exterior Furniture
Flood water can turn exterior elements into wrecking balls. For example, a bench you put out for customers to enjoy can float, becoming a battering ram. To prevent outdoor furniture and decorations from becoming hazardous to your building, consider weighing the furniture down or securing it to the pavement or structure.

Raise Sensitive Equipment
Instead of risking water damage to expensive computer systems and equipment, raise all sensitive materials above the predicted flood level. If your business has a second floor, then you may want to move all computers to that level.

Board Vulnerable Entry Points
To prevent damage to windows and doorways, consider boarding up the property. While you may do everything in your power to secure furniture and decorations, that does not mean every store and property owner will do the same. Protect your business from debris.
While it is natural to fear flood water, know that there is only so much you can do to protect your business. If the worst-case scenario happens and your business does flood, contact a water remediation company for help.

How Landscaping Protects Your Building

8/5/2020 (Permalink)

Garden flowers in rain. Summer flower background. Natural backgrounds With rain gardens, you can provide a place for the water to pool

How To Protect Properties From Heavy Rainfall

When heavy storms hit, outside flooding can cause damage to your landscape and your building. If your property is not properly protected, storm waters can find their way inside and cause damage to basements, crawlspaces, or other areas. Fortunately, there are several common techniques that are used to protect properties from heavy rainfall.

1. Planting a Rain Garden
With rain gardens, you can provide a place for the water to pool, which slows the rain drainage and reduces the amount of water going where you do not want it to go. To create a low maintenance rain garden, use native plants and place plants with the highest wet-soil tolerance toward the middle of the garden.

2. Appling Heavy Mulch
Mulch made of pine or other lightweight materials can easily be swept away by a heavy rain storm. By using heavier hardwood or man-made mulches, you can keep chips from being swept away or clogging drains.

3. Using a Swale
A swale, which is a depression in a landscape, is used to redirect water drainage. You can slow the water's path by placing rocks in the bottom or putting plants with deep roots along the sides. To slow or prevent outside flooding, direct the water coming out of the swale into rocks, a rain garden, or gardens that contain plants with deep roots.

4. Installing Downspouts
Make sure that as the water rolls off your building, it is directed far away from your foundation or other areas you are concerned about. A downspout diverter is used to release the water into a location where it follows a natural downward path away from your property.
Outside flooding can cause a lot of damage when the water has nowhere to go. Luckily, once the proper safeguards are put in place, your risk of damage becomes much lower. If you have already sustained water damage in Bunker Hill Village, TX, a professional water remediation company can help get your business back to its pre-flood condition.

What Affects the Severity of Hail Damage

4/24/2020 (Permalink)

Insurance adjuster marked the hail damage on a insureds roof. Hail damage on the roof

Hail damage to the roof of your house can be devastating. Following a hailstorm, you should check your roof and address any problems immediately. Otherwise, water could enter your home from holes in the roof and flood the property.

What Affects the Severity of Hail Damage?

Some hailstorms can cause little or no damage to your Houston, TX, home. Others, however, can create disastrous holes in your roof. How much harm hail creates depends on several factors:

  • Density and size of the hail
  • Home barriers
  • Wind
  • The state of the roof

Obviously, the larger and more dense the hailstones, the more damage they can cause. The size of hailstones varies wildly based on the storm. The stones can be as large as a softball or as small as a pea.
Certain barriers can also shield your home from hailstones. If you have fences or large trees near your house, your roof could be spared from major damage.
Hailstones are not the only feature of hailstorms. They also usually include high winds. The speed and direction of this wind can affect the amount of hail damage to the roof.
Finally, certain characteristics of the roof itself can affect how susceptible it is to harm from hailstorms. Hail can ding aluminum sidings but cause cracks in vinyl sidings. Roofs that are older or poorly maintained could also get damaged more easily.

What Are Signs of Hail Damage?
To be safe, you should inspect your roof after every hailstorm. Of course, not every roof defect is caused by hail. However, if your composition or asphalt shingles look shiny or lose granules, they may have been affected by hail. Wood shingles, meanwhile, could have sharp or brown splits as a result of hail. If you notice any of these issues, contact hail damage repair specialists immediately.
Depending on the nature of your home and the size of the storm, hail damage to the roof can be extensive. To limit the harm to your property, keep the roof well-maintained, and fix any defects right away.

5 Tips for Maintaining Your Commercial Roof

3/30/2020 (Permalink)

Working Hands Workman Clearing Autumn Leaves from Gutter If your drains frequently become clogged by leaves or other debris, you may need to clean them more often

Incorporate These 5 Tips Into Your Maintenance Plan

Improper maintenance can lead to roof damage or even premature replacement. Consider incorporating these five tips into your maintenance plan.

1. Inspect and Clean Drainage Systems

Water that isn't properly drained away from your building can cause substantial damage. You should inspect and clean your drainage systems at least twice a year. If your drains frequently become clogged by leaves or other debris, you may need to clean them more often.

2. Get Regular Inspections

Roof damage is not always visible from the ground. You should contact a professional inspector in Hilshire Village, TX, to do an inspection at least once a year. The inspector will check for leaks, wind damage, dirt and debris, loose materials and overhanging branches that need to be trimmed. Additionally, he may suggest needed repairs or recommend when you need a roof rebuild or replacement.

3. Keep It Clean

Dirt and debris, such as leaves, branches and tree limbs, can cause damage. You should regularly have your employees or professional cleaners clean your roof. If you have recently experienced a storm, it may be beneficial to contact a storm cleanup company to assist you.

4. Inspect and Repair Loose Perimeter Flashing

Loose flashing can lead to water penetrating your roof cover during wind storms. You should inspect your flashing after any weather events involving high winds and promptly repair or replace flashing that has come loose.

5. Repair Damage Promptly

Repairing minor damage when it first occurs can help prevent small problems from becoming big problems. Loose or cracked roofing materials may not immediately cause leaks or other problems, but damaged materials are much more likely to be blown off or severely damaged in a wind storm.
Regular maintenance can help you avoid roof damage or early replacement. Have your roof inspected, cleaned and repaired regularly so that small problems do not become big problems down the road.

Top 3 Black Water Myths

11/13/2019 (Permalink)

Heavy flooding from rain. Picture taking from the outside of the house Flooded home in Spring Valley,TX

Top 3 Black Water Myths

Black water. The very name sounds menacing and with good reason. Laden with bacteria and pathogens, this highly contaminated material is one of the most common and dangerous side effects posed by flooding. Lack of knowledge surrounding this water can put the health of you and your loved ones at risk. Learn more about the top myths surrounding this water and what you can do when your Spring Valley,TX suffers water damage.

Myth 1: Dirty Water Isn’t That Dangerous

Water professionals grade water according to levels of contamination, with black water being the worst. This water refers to any water contaminated with bacterial, fungi or human/animal waste. Common sources include broken toilets or even flood waters from rainfall or ground runoff. This water can contain countless pathogens that can cause everything from gastroenteritis to eye infections so it’s important to handle it properly.

Myth 2: Dirty Water is Black

Contrary to the name, this contaminated water doesn’t have to physically appear black. Indeed, it can look as clear as regular drinking water! Black simply refers to the level of contamination. When facing water damage in your home, focus less on the color and more on the source.

Myth 3: You Can Clean Up Contaminated Water

A dangerous belief is that this water can be cleaned up by a homeowner. The water’s pathogens can infect you via droplets in your eye or even water splashed on an open wound. Professional water removers use gloves, eye protection and other tools not readily available to the average homeowner so they are the best ones to handle this dangerous material.
With all the risks this water poses, it’s vital that it is handled with care. If you think your home has suffered black water damage, don’t take chances. Hire a professional water remediation company to safely remove the water, disinfect and dry your home. Your safety is worth the expense.

Maintenance Tips for Commercial Roofs

10/24/2019 (Permalink)

laying of waterproofing sheathing and insulation during the renovation of a roof Apply a waterproof membrane, or rubber sealant compound if needed to seal gaps or cracks

The roof on your commercial building in Houston,TX is one of the largest expenses in constructing your building, and is also one of the most important investments. A sound roof keeps the weather out and protects your investment. Even the best roof, however is subject to the ravages of time and the elements. In areas prone to roof damage due to severe storms, hurricanes or tornadoes it is especially important to regularly inspect and maintain your roof.

Commercial Roof Maintenance

Have an expert inspect the roof, paying special attention to edges and flashings
Apply a waterproof membrane, or rubber sealant compound if needed to seal gaps or cracks
Make sure there is a good working drainage system in place, particularly if you have a flat roof
Remove any overhanging branches to prevent wind damage from constant rubbing
Check for any weak or rotted decking and replace immediately

Quick Fix

Be sure to repair any roof damage as soon as it is found to prevent the condition from worsening, water from getting inside, or rodents, birds or bats entering the damaged area. Severe weather has a way of finding the weak spots and going to town on them. Just like the pull tab on a soda can, a loose board can be just the finger hold a storm needs to tear parts of your roof off or send gallons of water pouring through, necessitating flood cleanup measures. Keeping your roof in good repair is much cheaper than having to pay for a roof rebuild.

Call the Professionals

If a repair or restoration job is needed, however call on the specialized storm damage service technicians in Houston,TX  to evaluate the problem, make recommendations and help with the restoration process. They can also provide storm cleanup of any flood damage your building may experience.

Roof damage does not have to be a given in the event of ominous weather. With proper inspection, maintenance and repairs, the odds of keep a sound roof over your head can be in your favor.

Prep Your Home for Winter

9/13/2019 (Permalink)

Vehicles covered with snow Winter storm in Bunker Hill Village, TX

Get Your Home Ready for Cold Weather

When you live in Bunker Hill Village,TX, a winter storm means bundling up, scooping plenty of snow, traveling at slower speeds, and driving a dirty, slushy vehicle. While many residents may concentrate on getting their snowblower tuned up and stocking up on ice melt to handle winter hassles, getting your home ready for cold weather is also important.

Winter Woes

Whether it’s a blizzard or a seemingly endless winter, ice and snow are also foes of your house. These are just a few of the problems winter storms may cause to your property:

1. Roof Damage

Ice dams, runoff, heavy snow, and high winds can all cause potential issues that may lead to leaks and big repairs.

2. Frozen Pipes

If water is left in outdoor pipes, it can expand and damage the system. Once temperatures rise and a thaw takes place, a leak or system failure can occur.

3. Tree Limbs

When ice forms on branches or heavy snow comes down, it may create too much weight for a tree branch to handle. If a large enough limb breaks, it has the potential to damage the roof, siding, windows, and outdoor appliances or décor.

4. Flooding

In the midst of freezing temperatures, it’s easy to forget that all that snow will melt. Once it does, it can quickly overflow gutters and seep into the foundation through cracks.

Be Prepared

Before the first winter storm hits, making as many preparations as possible may relieve your worries about the coming winter and let you focus on enjoying the present nice weather. Simple tasks like cleaning the gutters, disconnecting outdoor hoses, trimming trees, and insulating pipes and water heaters can help eliminate future snow and ice issues.
If you live in an older home or know that your roof or siding is approaching the end of its life, consider calling storm damage and restoration experts before a winter storm happens. A professional inspection and temporary repairs, such as ventilating the attic or installing a waterproof roof membrane, may mean the difference between extensive repairs and a carefree spring.

3 Tips for Business Disaster Preparedness

9/3/2019 (Permalink)

A man holding a piece of wood with the word "contingency plan" on it Preparing your business for disaster includes creating a contingency plan

Preparing your company to get back on its feet after a tornado, fire or flood is just as important as paying your rent - but many businesses label this a low priority. Yet without a disaster preparedness plan, your business could face unnecessary losses. Get your Spring Valley,TX business ready - here are three quick ways how.

Top Disaster Risks

Both man and mother nature can be the cause of a disaster. Some of the most potentially devastating incidences include:

  • earthquakes
  • terror attacks
  • flooding

Preparing your business for disaster includes creating a plan with contingencies for all of the above.

Review Your Insurance

One of the easiest ways to prepare for a disaster is making sure you have proper insurance. Review your insurance coverage regularly to make sure you have flood insurance, as well as add-ons for business interruption, loss of use, and extended coverage.

Draft Your Response Plan

A written plan detailing what to do amid a disaster is perhaps one of the most important parts of a disaster preparedness effort. Such business preparedness plans are custom to each business. But at a minimum, they should include things like:

  • emergency phone numbers
  • A map of the building with emergency exits clearly marked
  • Instructions and circumstances for continued operation

Protect Your Data

In a high-tech world, your company’s data can be one of its most invaluable commodities. Make sure your company and its clients are protected during a disaster. Regularly back up files and store in a safe place off-site. That way key proprietary data, as well as sensitive client data, will be safe should a disaster compromise company computers.
Planning for disaster preparedness is just as much a part of running a robust business as paying bills. Don’t just prepare for flood or storm cleanup. Get ahead of the game by using these tips to ensure your business is ready when disaster strikes.

Understanding Categories of Hurricanes: Saffir-Simpson Hurricane Wind Scale

7/12/2019 (Permalink)

Understanding Categories of Hurricanes

Have you ever heard of a hurricane referred to as a Cat 2 or Cat 5 and you were not sure exactly what that meant?  Not a problem, here at SERVPRO our goal is to help educate the public on extreme weather incidents and be ready for whatever happens to help restore cities and towns after extreme weather storms.

The Saffir-Simpson Hurricane Wind Scale is a scale used internationally for categorizing storms based on their wind speed.  Although hurricanes, especially the recent Hurricane Harvey out of the Gulf of Mexico, can be known for their wide spread flooding and large amounts of rainfall, most hurricanes are described as "wind events" where most of the damage caused is by the strong wind pressure that cane easily disrupt cities and towns of all sizes.

Here is how the category system works:

  • Category 1: Hurricane winds 74-95 mph - there is no real damage to building structures, damage can be isolated to primarily unanchored mobile homes, shrubbery and trees. 
  • Category 2: Hurricane winds 96-110 mph - some roofing material, door and window damage of buildings.  There may be considerable damage to landscaping and trees with some trees blown down.  
  • Category 3: Hurricane winds 111-129 mph - in many cases you will see structural damage to residential home and utility buildings with minor amounts of curtain wall failures.  It is likely that large trees will be blown down along with shrubbery and foliage blown off of trees.  Low-lying escape routes are cut off by rising water several hours before the arrival of the eye of the hurricane.  Most damage can be isolated to the coastline caused by rapid rising waters and storm surge.
  • Category 4: Hurricane winds 130-156 mph - more extensive curtain wall failures with some complete roof structure failures including wind removed shingles or tiles and even removal of small sections of roofing.  Mobile homes cannot stand up to Cat 4 winds and will be completely destructed. Cat 4 winds can also cause extensive damage to windows and doors.
  • Category 5: Hurricane winds greater than 156 mph - complete roof failure in many cases including residential, commercial and industrial buildings.  Potential complete building failures with buildings being blown over or blown away.  All shrubs, trees and signs blown down.  Severe to extensive damage to windows and doors.

Flood Prevention and Mitigation Bond Passes in City of Houston

6/11/2019 (Permalink)

Hurricane Harvey causes Harris County to rethink flood prevention and passes bond to fund future flood prevention programs.

Houstonians recently voted into effect a $2.5 billion dollar bond which will fund mitigation efforts to invest in flood-control projects and will also fund future planning councils that will be responsible for restoring buildings caused by future floods.

The bond passed with an unprecedented 85% approval rating from voters.  The bond money will be spent on purchasing of homes in flood prone areas, the re-navigation and expansion of existing bayous that weave in and around the city and fund future planning and think tanks to determine how best to reduce Houston area flooding.

Hurricane Harvey was the most wide spread flood in recent memory and caused an estimated $125 billion in damages across the State of Texas.  It is estimated that 300,000 vehicles and 150,000 homes were flood damaged or lost due to the enormous amounts of rain this category 4 hurricane brought in from the Gulf of Mexico.

The Bond comes with an an on going price of about $5 per resident in Harris County which is the county that the City of Houston resides in.  

Harris County intends to host 23 community meetings across the county during the summer months to further discuss with the community how the bond money will be spent and the programs current Houstonians can participate in to plan and recover from future flooding events.

How to Stay Safe During A Storm

5/5/2019 (Permalink)

SERVPRO of Town & Country is here for you during all storm disasters.

SERVPRO of Town & Country’s top priority is the safety of our customers. We understand natural disasters such as storms are inevitable, therefore, we want to ensure you are informed on how to keep you and your loved ones safe.

If you are indoors, in your residential or commercial property we highly suggest staying away from all windows and doors. This can place you at risk due to high winds and hail having the ability to shatter glass. Additionally, keep all drapes and blinds closed to keep hail or broken glass from blowing in your property. Additionally, If you are away from your home or office, we recommend swiftly locating the nearest enclosed building or hardtop car to remain in until the storm passes through.

SERVPRO of Town & Country cares about your safety and is here for you during your time of need. If your property ever experiences storm damage, you can count on us to restore your home or office. We are available and ready to serve you 24- hours a day, 7 days a week.  

Memorial Home Health: 11 Storm Damage Cleanup Tips

12/7/2018 (Permalink)

Storm Tip: You can also request checklists and other disaster preparedness tools from SERVPRO or at

11 Storm Damage Cleanup Tips

Here in the Houston area, we have our share of severe weather. Tornadoes, flash floods, and hurricanes cause significant storm damage in Memorial and surrounding areas. While good preparation in advance of a storm is always your first level of defense, in some cases, Mother Nature will take its toll and damage your property. Use these 11 tips for cleaning up after a storm.

1.      Get Appropriate Protective Clothing. Prior to entering your home, it is imperative that you don protective boots, clothing, gloves, eye protection, and a mask. Flood waters carry sewage, bacteria and chemical compounds that may be dangerous.

2.      Document the Damage.  To aid in insurance and FEMA claims, it is essential that you document the damage as soon as it is safe to do so. Take photos and videos of the exterior of your home from all angles, including the roof, patio, and landscaped areas. Also, take photos of each interior room and each item that has been touched by the water.

3.      Water Extraction.  While you may be able to pump water from your home with a sump pump, be very careful. Flood waters in our area carry harmful and potentially dangerous bacteria, rodents, insects, and snakes. It is highly recommended to have the water extraction handled by a locally owned and professional disaster response team.

4.      Open Windows. Circulating fresh air is an important step for cleaning up after flood damage and preventing mold growth. While it may be tempting to switch on household fans, prior to using the electrical appliances, the electricity needs to be inspected.

5.      Remove Personal Items. Furniture, clothing, and other items in the house can be removed to speed the drying. Prior to throwing away damaged items, photograph them, and have them evaluated to see if they can be cleaned and restored. This is a key part of our storm damage cleanup service in Memorial; we can save many items that appear to be destroyed.

6.      Remove Carpeting, Wet Drywall, and Insulation. If the flood waters contain sewage, which many floods do, the carpet in the home will have to be removed. Removing saturated carpet and its padding is not an easy task, be careful. Drywall and insulation that has been saturated by flood waters will have to be removed from the home in order to prevent mold infestations in the future.

7.      Scrub Every Surface.  To rid your home of bacteria, you must scrub every surface with a powerful disinfectant, preferably with bleach. Wear proper protective clothing and mask for this process. Your local SERVPRO of Houston is available 24x7 and stands at the ready to inspect, extract water, disinfect, dehumidify, and restore your home quickly.

8.      Trees On The House. If any trees are touching power lines, do not disturb them. For limbs that are on the house, it is best to seek professional assistance, as further damage to the structure may occur with improper removal.

9.      Clean Yard and Patio Areas. Remove the debris from the yard, again be sure to wear proper protective clothing. Be mindful that snakes, rodents, insects, and other animals may be hiding in bushes and under decks.

10.  Clean Out Window Wells. If your window wells filled with water, they will need to be cleaned out thoroughly. Replace any damaged window well covers promptly as the next storm could cause further damage.

11.  Board Up Broken Windows. If the storm broke any windows, cover from the exterior with plywood, until the flood damage restoration begins in your Memorial home.

If this list of tips is overwhelming, it should be. Cleaning up and restoring after a storm or water damage in the Houston area requires hard work, proper tools, and specialized training. 

Working with insurance in storm damage

11/5/2018 (Permalink)

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether Houston flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO Town & Country has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your Town & Country SERVPRO. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more. Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. Using our dedicated SERVPRO Claims Information Center (CIC) we can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in Town & Country and surrounding neighborhoods. We are also the preferred remediation team for home insurance providers, and the most trusted helper for Houston storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call 713-461-2700  anytime to reach your area flood damage experts, SERVPRO The Woodlands and Conroe. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

Early Responses Save Roofs

8/22/2018 (Permalink)

Fallen tree on roof by storm damage on a Spring Valley Village, TX home

It isn't always possible to call the professionals right away to deal with a roof leak in Spring Valley Village, TX. Even small problems, such as missing shingles, can lead to a more severely damaged roof in the future. A single weak spot in a roof can expand, causing:

  • Interior damage
  • Further shingle loss
  • Leaky roofs

Here are some of the first steps that professionals take when they clean up leaks. Once you read through these, you'll be able to easily see why it's best to address your problems as early as possible.

Extraction Stage

The very first thing that happens is that repair crews will go up on your roof and tear out all of the wet materials. There are many layers in a roof, and a roof leak doesn't have to permeate all of them to create damage. That means you may not even see drips inside of your facility. The longer you let small holes sit, the more chance water has to permeate the intermediate layers of your roof. This could contribute to mold growth, pest infestations and it can add to the weight of your roof, causing sagging and other structural problems. The extraction part of the job involves searching for wet areas and removing them as thoroughly as is necessary.

Recovery Stage

After the crewmembers remove all of the soaked material, they dry the surrounding area to salvage any elements of the roof that are even a little bit damp. If there is warping after the drying process is complete, those sections usually need to be cut out; this is a situation in which it's good to have the judgment of an experienced storm mitigation service. Just like with the removal stage, this drying process is faster and cheaper when a smaller area is affected.
As you can see, even initial stages of dealing with a roof leak in Spring Valley Village, TX, benefit from quick, decisive action. The same goes for any rebuilding or restoration projects you might need to do.

Storm Damage Under Your Home

7/23/2018 (Permalink)

When you have a home flood in Houston, TX wet items must be dried quickly and thoroughly. If moisture persists in building materials, mold spores will take hold and form colonies. Mold often finds those places where you never knew a moisture problem existed. After a storm, you need to thoroughly dry flooded areas, including some you may not often think of, like the crawlspace.

Being out of sight, your crawlspace is easy to forget. Homeowners don't like the getting involved in the ugly side of their home, but it is a very important part and it needs to be managed well. Be sure to check for water in the crawl space after a home flood. If left unaddressed, it can lead to multiple problems:

• Erosion and foundation damage
Mold growth
• Insects, such as termites
• Damaged structural materials

When inspecting for storm damage, check crawlspace vents and make sure to remove any debris and soil that may block them. The vents are important to provide adequate airflow. This is important all the time, not just after a storm, so make sure to keep these areas clear regularly. Check for wet or damaged building materials and be sure to replace them when the water has been removed. If you see mold, don't disturb the area and get a professional as quickly as you can to help with cleaning and containment.

If you do see standing water after a home flood, call professionals right away to help manage the water removal and drying process. The great thing about calling a professional restoration company is that they have special equipment to dry the area fast. They use powerful pumps and vacuums to remove standing water, then use air movers and dehumidifiers to dry the area all while carefully monitor the moisture levels to ensure proper drying. This is especially important in a crawlspace where concrete foundations hold on to moisture for a long time in the cool environment. Visit for more information on storm damage. 

Important Things To Know About Black Water

6/17/2018 (Permalink)

As a business owner, you’re concerned not only about the viability of your business but also about the safety of your employees and the ability to conduct your work in a functioning facility. Few things can cause as many problems to your building as water damage. One of the biggest concerns you should have is black water. You should understand what this is and the health challenges it poses.

The Worst in the Flooding Category

This type of water is categorized as Category 3 in water damage. If this type of water gets into your building following a flood, you face potentially disastrous consequences, and you should call a qualified restoration company immediately.

The Harm

The word “black” appears with this water for many reasons.

• It’s contaminated possibly with harmful materials such as pesticides, heavy metals or toxic substances.
• Contains sewage or wastewater from toilets.
• Can include feces and other disease-causing materials.

How it Occurs

When waters enter your building from flooding, they may have come from under the foundation from septic systems. The water may also come into contact with toilets or urinals from your Houston, TX building.

How to Handle It

Because black water can cause serious illness, you shouldn’t try to remove this water yourself. Instead, you need to enlist the help of a qualified professional. Make sure you call a trusted company promptly.

What the Pros Will Do

A competent specialist will assess the situation and will determine the extent of the damage. Next, the team of professionals will safely remove the water in order to eliminate the health risks. The cleanup and restoration process will make it possible for you to resume activities in that portion of the building that the water affected.

Water damage can have serious consequences on your business. When you identify the type of water causing damage and call in the right help, your business will be in good hands. Visit for more information on storm damage. 

How To Thoroughly Disinfect Your Home After a Flood

4/11/2018 (Permalink)

Life after a flood in Houston, TX, isn’t very easy. After assessing the damage, it can take weeks before homeowners can complete the restoration process and return to their houses. One of the biggest things that owners must deal with is disinfecting everything in their homes that has been contaminated or exposed to flood water. By following a flood clean plan with these cleaning requirements, you can be sure to restore your home without any risk of infection or illness.

Clean Every Surface

If your home was exposed to flood water, it’s important to sanitize everything. This water is often full of sewage and harmful pollutants that can lead to infection or health problems in the future. By cleaning the surfaces of your home, you can eliminate bacteria growth. You have a few options at your disposal:

• Using a heavy-duty cleaner
• Scrubbing surfaces with hot water and then sanitizing with a flood disinfectant solution
• Allowing the restoration professionals to completely disinfect the area

Making sure that every surface is completely sanitary can ensure the safety of every member of your household.

Clean Furniture

By following strict cleaning requirements, you can preserve most of your exposed furniture. You’ll need to thoroughly disinfect and ventilate the furniture, but it is likely that most of your couches and chairs can be sanitized. However, you should discard any mattresses that were contaminated by flood water.

Clean Valuables

If you are focused on cleaning and disinfecting your home before mildew or mold forms, be sure to throw your infected books, photographs, and important documents in the freezer. By washing off the mud and storing your valuables in a frost-free freezer, you can wait to carefully clean them until you have the time. Consider taking them to a professional to restore them once you take them out of the freezer.

With these cleaning requirements in mind, you can preserve most of your valuables and furniture while ensuring the sanitation of your home. For more information about storm damage, visit

Tips for Cleaning Up Basement Sewage Backup After Heavy Rains

1/24/2018 (Permalink)

Sewer backup in Houston, TX is something that no one wants to experience, but should it occur, it is important that you know how to properly clean it up. Basements are particularly prone to this issue, and it is imperative that the situation is handled in the correct way to reduce the damage as much as possible.

Turning Off Utilities

For safety purposes, you want to shut off the utilities to your basement as soon as you know that a sewer backup has occurred. Consider the following tips to deal with this step in the process:

• Electricity and gas should be promptly turned off
• Never touch anything electrical when it is still on
• Until the gas company does an inspection, avoid relighting appliances
• Until the gas is off, never light a match or anything similar due to the risk of a possible gas leak

Cleaning and Sanitizing the Basement

All water and sewage should be removed prior to starting the cleaning process to prevent the cleaned areas from getting contaminated again. Pumping out these fluids is often the best way to accomplish this. Next, remove all items that were touched by the flood waters. Use a cleaner that has low suds to wash down the floors, walls and other surfaces in your basement.

Once everything has been cleaned, you want to go back over all of the surfaces with bleach or another sanitizing cleaner. Thoroughly dry all surfaces once you accomplish this.

Throughout the cleaning process, you should open all windows and doors to the space. Using fans is also a good idea. This airs out the area and aids in reducing the overall humidity present in the basement.

Whether dealing with rain water or black water, when you are cleaning up sewer backup, the information here remains the same. Make sure that you work fast, but keep safety in mind too.
Visit for more information on storm damage.

How Storm Damage Restoration Professionals Can Help You

11/2/2017 (Permalink)

How Storm Damage Restoration Professionals Can Help You

If you're dealing with storm damage, hail damage, hurricane damage, flood water or river flooding, it is imperative to get professional assistance as soon as possible. You need to act fast and hire a home restoration company that has a well established history of providing excellent service to home owners whose homes have suffered storm damage or hurricane damage.

Storm, flooding and river flooding can cause tremendous damage to a residential property in various ways. Wind damage, hail damage, wind damage, flood damage, ice dam, ice damage, ice damming, roof damage, frozen pipes, roof leak and problems associated with flooding, river flooding and ground water can be extremely difficult to deal with.

If the storm is too severe, the frozen pipes and hail damage could result in huge repair costs. Roof repair, ice damage and storm restoration are best left to restoration professionals.

If your home has suffered a lot of damage due to a storm risk of storm, it is imperative to get professional assistance as soon as possible, to check for ice dam, frozen pipes, ice damming, roof leak, ice damage, wind damage and to provide storm remediation. Hurricane damage and other problems caused by natural disasters should be prevented whenever possible. Roof repair after roof damage is a job for trained technicians who have great expertise in roof damage, roof repair or replacement and storm remediation.

Roof repair after storm damage is often recommended in order to protect your home from leaks and prevent additional roof damage. When there is roof leak water can flow into the insulation.

The cost of home restoration can be quite high but they will do a good job of restoring your home to its pre-damage condition. If you ask, they may be able to use materials that will save you money and lower the cost of home restoration or storm remediation.

Having flood water or ground water in your home can be frustrating and disruptive and should be handled properly by a team of well-trained water restoration technicians. Depending on the severity of the storm, water restoration professionals may unblock the drains to allow the flow of the flood water. They may use flood pump to remove excess water from the property.

You need a flood pump in a flooding or flood water situation. You can use buckets to remove the water from the property. However, a flood pump can get rid of the excess
water faster and more effectively. A flood pump will certainly expedite the water removal process and also protect the floor from further damage.

Many storm restoration or home restoration professionals use flood pump when then dealing with flooding, river flooding, ground water or flood water situations. The capacity and size of the flood pump needed will depend on the extent of flood damage or ground water.

It is also crucial to dry the affected area during the water restoration service. Water restoration technicians will examine the pipes to look for any damage, frozen pipes or leaks. They will take appropriate steps to ensure that ground water or flood water do not seep through the wooden floor.

Storm restoration also involves other processes, including ice damming and it can effectively be handled by home restoration experts. An ice dam is a structure designed to regulate the flow of water as it melts from ice. An ice dam can be installed in order to prevent prevent the water from draining off your roof. As an important storm restoration process, ice damming requires the expertise of a storm restoration professional.

Roof damage, ice damage and roof leak are some of the issues homeowners deal with after a storm damage, hurricane damage, hail damage or wind damage.

Considering that the tornadoes and winds can have a devastating impact on your home, you should hire water restoration professionals to evaluate your roof's condition and provide the necessary or appropriate reinforcement.

A reliable and reputable storm restoration company with a team of well-trained and experienced professionals can provide you with the quality storm remediation. Visit for more information on storm damage.

Finding the Best Options for Professional Storm Damage Restoration

9/26/2017 (Permalink)

Finding the Best Options for Professional Storm Damage Restoration

Dealing with homes and residential properties that have experienced flooding and other forms or storm damage can be a simpler undertaking for those who have access to professional storm remediation. From local river flooding and wind damage to seasonal concerns like frozen pipes, or an ice dam or ice damming, finding the best solutions for storm restoration is never an issue that should be left to chance. Certain issues, such as roof damage or a roof leak which may have been caused by ice damage or hail damage, may require prompt home restoration services in order to minimize the need for more extensive roof repair services.

Removing Water From the Home

Water restoration services are absolutely essential when dealing with hurricane damage, or the potential damaged caused when ground water or flood water enter an interior environment. Use of a flood pump, dehumidifier or other specialized equipment that only a professional may be able to provide may be critical for ensuring successful storm remediation. Flooding is often one of the most serious types of storm damage and water that may have entered the home from a roof leak, frozen pipes or nearby river flooding calls for swift action. Water restoration efforts that utilize a flood pump or other home restoration equipment can often make quite a difference.

Shingle and Roof Repair

Hail damage, strong wind damage and even hurricane damage which may result in a roof leak is another situation that home and property owners would do well to address without delay. Storm restoration services that involve professional roof repair are often essential for minimizing the scope of roof damage. Snow accumulation, ice damage caused by an ice dam or ice damming as well as wind damage or hail damage may often require more extensive roof repair than many homeowners realize. Dealing with roof damage or addressing a roof leak promptly and effectively is often essential for ensuring effective storm remediation.

Extensive Flooding Within the Home

While even a small amount of water damage may result in considerable harm, ground water or flood water which may be present in far greater quantities can be of even greater concern with regards to home restoration. Using an industrial flood pump to remove flood water from an interior environment may be just the beginning when it comes to dealing with storm damage or river flooding that may be more extensive in scope. The storm restoration and water restoration efforts needed to deal with hurricane damage or localized river flooding are often essential for protecting the long-term value of a property.

Hurricane Damage and Major Storms

Hurricanes and tropical storms can result in a tremendous amount of wind damage or interior flooding. Extensive roof damage as well as large volumes of flood water or ground water within the homes are very common concerns when dealing with hurricane or tropical storm damage. Access to a flood pump and other water restoration and removal services can often be of paramount importance following a major storm. From removing ground water to repairing a roof installation, there are a number of services that may be required successful hurricane or tropical storm remediation.

Winter Storm Restoration

Hail damage or ice damage may require a full range of professional home restoration services. Plumping issues like frozen pipes or the potential damages that may be caused by an ice dam or ice damming are not something that property owners should take lightly. Winter storms may cause extensive damage through snow and ice accumulation as well as exposure to extremely low temperatures. Ignoring the snow and ice damage which may be caused by an ice dam or ice damming or failing to identify or address the problems caused by burst or frozen pipes as early as possible could result in far more extensive damages. Assessing the state of a roof as well as the pipes and plumbing system following a winter storm may be an important concern with regards to seasonal storm remediation.
Visit for more information on storm damage.

The Storm After A Hurricane

9/12/2017 (Permalink)

The Storm After A Hurricane

Once a hurricane is done sending buckets of water and rising sea levels the storm of repairing your home commences. Whether there is a lot of damage or a little is dependant on where your home was located. In either case here are some of the repairs your home might need. Keep in mind that flood water is considered black water, meaning that any porous material that soaked up water will have to be removed for the safety of the occupants.

  1. Carpets and pad - These will need to be removed and replaced.
  2. Flood Cuts - All walls will be cut 12 inches wherever the flood line is located.
  3. Wood Floors - The wood will have to be removed and replaced.
  4. Contents - Bedding, clothing, and other porous material is contaminated and needs to be removed.

Our technicians are trained to clean up after flooding due to a hurricane. Let our crews worry about the storm after the hurricane.

Roof Damaged By Large Hail

9/12/2017 (Permalink)

Roof Damaged By Large Hail

Some storms are awesome to behold and hail is always leaves people wondering how nature works. The NASA website has this to say about hail.

"Hail forms when thunderstorm updrafts are strong enough to carry water droplets well above the freezing level. This freezing process forms a hailstone, which can grow as additional water freezes onto it. Eventually, the hailstone becomes too heavy for the updrafts to support it and it falls to the ground."

When golf and tennis ball size hail storms hit the Houston area it is because the updrafts are strong enough to keep the hail in the thunderstorm gather more water.

The downfall of this magnificent storm is roof damage which can therefore cause water to leak into your home. Call SERVPRO of Town and Country if your home has suffered from hail damage.

Handling a Flood Damage after a Tropical Storm

8/26/2017 (Permalink)

Flood damage can strike any time in Houston TX.  Natural causes include storms and hurricanes, and even hail. Storms can cause flooding but also remove shingles and other roofing materials. The rain will then get into the home through the damaged roof. Both flooding and wind driven rain can do a lot of damage during a Tropical Storm.

While one may not be in a position to prevent flood damage from happening, the mitigation measures that one takes can help to avoid further loss. The mitigation measures that one should take are listed below. They can be carried out individually or with the aid of specialists.

1. Stopping Water Flowing into the home or business using sand bags and other barriers around doors and windows

2. Turning Off Power in business will reduce electrical fires that may happen during a storm event. Damaged wires can conduct electricity through water. It should be a priority to disconnect power, so as to reduce the risk of electric shock.

3. Drying Wet Items  such as furniture can be salvaged by drying them quickly. One should raise furniture off the ground on blocks to keep them from getting wet.

4. Inviting Safety Inspectors. One should not re-occupy the building unless it is recommended so by a safety inspector. They assess the electrical and structural safety of a building and recommend the necessary repairs.

5. Water Cleanup and Restoration is the last step in the process of a flood damage. Calling SERVPRO early will assure that wet walls will not grow mold. It's important to have a company that can respond quickly in your area to flood water clean up. 

Staying Prepared for Disaster in Houston, TX

8/25/2017 (Permalink)

Flood damage due to Tropical storms can be very difficult to clean up as a DIY. Most insurance companies cover losses after a storm saving you time and money.

However, it is in very important that you act quickly and protect your belongings. The first step is to contact a professional to clean up before more damage has time to happen.

If your house or business is involved in a flood from a tropical storm call a professional. They can clean and dry your home quickly after a disaster. But it is always 

Disaster preparation is very important. A disaster plan will begin with an evacuation plan. Every person in the home or business should know the plans for evacuation. Routes should be mapped out and practice drills are a great idea.

Another great idea is for the group to prepare an emergency backup kit. If a disaster were to occur and the group was unable to leave, they will be able to survive with a survival kit. Make sure to include the following items in the survival kit.

1. Water: make sure there is enough water for each person in the group. Three to seven days is a reasonable amount of water to set aside for each person.

2. Flashlights or candles: these will help if the electricity goes out.

3. First aid kit: pack a first aid kit with Tylenol pain reliever, band aids, tape, gauze, antibiotic ointment and eye rinse.

4. Food: protein bars and can meats are good sources for keeping your energy level up. Juices are great if a person is diabetic. The American Red Cross will be around the area for disasters such as storms and floods. They usually help the community by providing shelters and food supplies until the people can recover themselves.

Restoration specialists and the Red Cross are trained to come in after a disaster. They know to turn off the electricity. They know to make sure everyone is safe before they begin to clean.

Houston Home Health: Emergency Response Teams Pave The Way To Recovery After Hurricanes

9/19/2016 (Permalink)

Our team can quickly identify potential hazards and then start the water extraction process of any building.

The greater Houston area is prone to severe weather including flash floods, severe thunderstorms, tornados, and hurricanes. While we are in the midst of hurricane season, as we’ve recently seen in Louisiana, it doesn’t take a hurricane to cause severe water damage to homes and businesses. Locally owned and operated Houston SERVPRO teams have the expertise and tools necessary to help our community recover after disaster strikes. As part of the national SERVPRO response team, when a natural disaster strikes a neighboring community, we can quickly deploy teams to assist. Likewise, when a widespread disaster affects the Houston metro area, SERVPRO teams from around the country descend to assist us with the storm damage restoration.

The Houston SERVPRO teams are available 24 hours a day to begin the cleanup and restoration process after a fire, storm or sewage spill damages your property. While we can typically be on scene within hours of your call, it is important to know what to do (and not do) while waiting for our arrival. That’s why we provide What to do Until Help Arrives that outlines briefly what is safe, and effective.

When we arrive, the first job of our highly trained water restoration and emergency response team is to assess the water damage to the property. Our team can quickly identify potential hazards and then start the water extraction process. Once the water is extracted, the area will be inspected again to determine the level of damage. In some cases, drywall, insulation, flooring, and other elements will need to be removed from the property, and destroyed.

While disconcerting, opening up the walls allows for a thorough cleaning and disinfecting, as well as the spraying of mold inhibitors. In our area, mold can begin its rapid growth within 48 hours of water damage; this is why it is imperative that water damage cleanup begins as quickly as possible. After the water is extracted, and the cleaning and disinfecting are complete, the SERVPRO of Town & Country water restoration technicians will set up special fans and dehumidifiers. This is a vital step to keep mold from growing, and while in our area this can take several days or even a week, this step cannot be bypassed.

Once humidity levels are brought back to normal levels, the rebuilding and restoration process can begin. New drywall, painting, and flooring will complete the process and allow you and your family to regain the pre-hurricane normalcy you enjoyed. Of course, with a hurricane, damage sustained to your home may extend beyond just water damage; we can assist you with damage caused by the wind, fire, and hail. Call us whenever disaster strikes; we are honored to serve our community and please rest assured that when our emergency response team arrives, your property is under the care of consummate professionals.

About Town & Country SERVPRO

The SERVPRO team of Town & Country is Faster to Any Size Disaster, helping residential and commercial property owners when disasters strike. We are experts in the field of mold remediation, water damage, flood and fire cleanup, and other events that damage your property.

Memorial Home Care: How Much Does It Cost to Fix a Home After a Storm?

7/18/2016 (Permalink)

If your home has storm damage caused by the Houston metropolitan area’s recent flooding and severe weather, you probably have this question on your mind: How much it is going to cost to restore my home? Well, that all depends on the level of structural damage, quantity of floodwater, and length of time water remained in the home. A mildly damaged home may require $5,000 - $15,000 in restoration costs, while a severely damaged home may require $50,000-$75,000 in restoration costs.

Many people don’t realize the sheer number of tasks that go into restoring a home after a Houston flood or other water damages a property. To help you get a better understanding of how much it can cost to fix a property after a flood, here is a list of 8 steps essential to full home restoration.

1. Exterior Assessment/Evaluation of Storm Damage. After the storm, your insurance adjuster and emergency restoration team will begin the process of evaluating exterior damage to your home. If the cause of damage was high winds, hail or a tornado, your roof, gutters, windows, doors, landscaping, and any sheds or garages will have to be assessed for damage. Depending on the level of damage, this process can take up to a couple of hours. During this time, the Houston SERVPRO team will be looking for immediate solutions to secure your property from additional damage until the rebuilding and restoration can begin. These safe-guarding steps may include boarding up windows, doors and roofs.

2. Interior Onsite Assessment/Evaluation. Once floodwaters start to recede around your home, a full evaluation of the interior can begin. The team will be looking for the waterline, and determining the level of damage to interior furnishings, floors, personal items, appliances, and cabinetry throughout the home. While the damage assessment may be updated after the water is extracted, this initial evaluation allows the team to create a water damage restoration plan.

3. Water Extraction. With pumps and hoses, our highly trained restoration specialists from Town & Country SERVPRO will begin pumping floodwaters from your home. They will take special care, knowing that floodwaters often contain a variety of hazards, from scared wildlife and snakes to biohazards and bacteria. Note: It is not recommended for anyone to work in floodwaters without proper protective clothing, footwear, eye protection, and gloves.

4. Removal of Storm Damaged Items. Once water is extracted and before storm cleanup can begin, personal items will need to be removed, individually evaluated, cleaned and restored. This can be a very emotional time for homeowners, but rest assured, our team works with precision to rescue and restore as many personal items as possible.

Generally, personal items are removed prior to the carpet, drywall, insulation, appliances, cabinetry and other storm-damaged structural elements. Of course, the SERVPRO team will inventory each item prior to its removal.

5. Cleaning and Disinfecting. Since floodwaters often contain biohazards, cleaning and disinfecting is a step that simply cannot be skipped. It is vital for the health of your home and family that every surface in the home touched by the water is thoroughly cleaned and disinfected, as quickly as possible. Remaining walls, cabinetry, floors, air ducts and other elements must be scrubbed with bleach or other industrial cleaners, rinsed, and dried thoroughly.

6. Dehumidifying. This step can be frustrating, because it often seems that no progress is being made during this time. However, the dehumidifying process is absolutely essential to prevent mold growth. In as little as 48 hours, mold starts to thrive in the Houston area climate. It is vital that before rebuilding begins, all structural elements remaining are completely dry and humidity is brought back down to pre-storm damage levels.

7. Rebuilding. This is the step when homeowners start to see real progress! New walls go up and get a fresh coat of paint, new floors are laid, damaged cabinetry is replaced, and new or restored appliances are installed. The light at the end of the tunnel is getting stronger.

8. Finishing Touches. After all of these important steps have been carefully followed, the final touches turn your storm-damaged house back into a home. Cleaned and restored furnishings are moved in, draperies are hung, dishes are placed in the cabinets, and pictures are hung on the walls. Finally, your family can move back in to your fully restored home!

Your locally owned SERVPRO of Town & Country is available to assist you throughout the storm damage rebuilding process. We work closely with you and your insurance companies to make sure the claims and restoration process goes as smoothly as possible. Call us anytime disaster strikes your home—we stand at the ready, 24 hours a day.

About Town & Country SERVPRO

The SERVPRO team of Town & Country is Faster to Any Size Disaster, helping residential and commercial property owners when disasters strike. We are experts in the field of mold remediation, water damage, flood and fire cleanup, and other events that damage your property. 

Town & Country Home Care: Understanding the Basics of Flood Insurance

6/22/2016 (Permalink)

Knowing that Servpro of Town & Country is just a phone call away, you can rest assured that there will be sunshine after the storm.

It may surprise you that most standard homeowners insurance policies do not cover damages from weather-related flooding. Sadly, many realize that they are not protected against the costly damages until after the overflow of local waterways or torrential rains made their way into the home. Town & Country flood damage can occur from a variety natural disasters and is more common than you think.

That’s why SERVPRO of Town & Country feel that it’s important that you understand the basics of Flood Insurance, such as where to purchase it and what it covers. It’s the first step toward being prepared for flood and water damage, and the smart step toward a fast recovery.

Flood Insurance is purchased separately from standard homeowners insurance. National Flood Insurance Protection (NFIP) is a federally funded program that offers flood insurance. It is purchased through an insurance company or agent, and not directly from the government.

Flood Insurance rates are set, however are dependent on several factors. There is no need to shop around for the best insurance rate for Houston water damage. The government sets up the rates and the price varies according to factors such as the level of risk for flooding in your area and the type of construction of your home. Some flood insurance policies qualify for a discounted rate if the home is located in a high-risk zone or in a low-to-moderate risk zone. Your insurance agent will let you know if you qualify for a discounted rate.

Flood Insurance may be mandatory for your home. If you have a mortgage that is federally regulated, flood insurance is mandatory. Homes in high-risk areas that have mortgages from insured lenders are also required to have the federally funded flood insurance. While you may think that Houston flood damage is unlikely because your home is in a low-risk area, the NFIP strongly recommends that you protect yourself with a Flood Insurance Policy−20% of flood insurance claims come from low-risk area policyholders.

Flood Insurance covers both building and personal property.  Your home, its foundation, electrical and plumbing systems, and even built-in appliances are eligible for flood damage coverage, including debris removal. Personal items such as clothing, furniture, appliances, electrical items, and even artwork are protected. There are limitation to the coverage including damage to basements and reimbursement for temporary housing. For a full list of coverage, talk to your insurance agent.

Flood Insurance has a 30-day waiting period. Payment for a full year must be made and there is a 30-day waiting period from the date of purchase before your policy takes effect. There are some exceptions to this waiting period and they should be discussed with your insurance agent.

Flooding from severe weather conditions is a stressful experience. However, understanding your flood insurance coverage and knowing that SERVPRO of Town & Country is just a phone call away, you can rest assured that there will be sunshine after the storm.