The customer's toilet overflowed
SERVPRO received an urgent phone call regarding a toilet that overflowed. The heavily contaminated water affected the walls, floors and ceilings of the house leaving many bedrooms, closets and vanities damaged. Our highly trained technicians placed drying equipment such as dehumidifiers and air movers around the house to ensure the property was completely dry. They later removed wet baseboards, shoe mold, wet carpet, pads, wet tack strips and door trims. In addition, they removed the wet ceiling dry wall as well as the wet insulation. During the mitigation process, they placed plastic over the items and sprayed antimicrobial in the home.